Changing your password

You can change your password at any time:

  1. Click your name in the upper right of any screen in Pineaptitude Core.
  2. Select settings from the dropdown.
  3. Select the Security link.
  4. Enter your current password. We require this to prevent anyone changing your password without your knowledge.
  5. Enter the new password of your choice twice. If you have trouble changing your password, be sure you’re typing your new password exactly the same.
  6. Click the Save button.

If you don’t know your current password:

  1. Click your name in the upper right of any screen in Pineaptitude Core.
  2. Select Logout from the dropdown.
  3. Go to https://core.pinepatitude.com/ and click the Forgot password link.
  4. A password reset link will be emailed to you. You can then use this to create a new password without going through the steps above.

If you do not have access to your email account, you cannot reset your password and your account cannot be accessed for security reasons.

Your password is stored in our database in encrypted format and processed over a secure connection.

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